FileInvite Blog https://www.fileinvite.com/blog The latest news, features, and updates from FileInvite | Blog en-us Wed, 23 Nov 2022 21:00:00 GMT 2022-11-23T21:00:00Z en-us 3 Information Security Best Practices for Distributed Workforces https://www.fileinvite.com/blog/3-information-security-best-practices-for-distributed-workforces <p>By all current data and projections, the <a href="https://www.fileinvite.com/blog/3-common-security-risks-for-distributed-workforces" style="font-weight: bold;">distributed workforce</a> is no longer a trend but a permanent adjustment to new technologies and employee preferences. While permanent remote and semi-remote arrangements track well with <a href="https://www.businessnewsdaily.com/15259-working-from-home-more-productive.html">increased productivity and employee satisfaction</a>, they introduce cybersecurity and information security risks that many organizations are still struggling to mitigate.</p> <p>By all current data and projections, the <a href="https://www.fileinvite.com/blog/3-common-security-risks-for-distributed-workforces" style="font-weight: bold;">distributed workforce</a> is no longer a trend but a permanent adjustment to new technologies and employee preferences. While permanent remote and semi-remote arrangements track well with <a href="https://www.businessnewsdaily.com/15259-working-from-home-more-productive.html">increased productivity and employee satisfaction</a>, they introduce cybersecurity and information security risks that many organizations are still struggling to mitigate.</p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2F3-information-security-best-practices-for-distributed-workforces&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Privacy & Security Wed, 23 Nov 2022 21:00:00 GMT https://www.fileinvite.com/blog/3-information-security-best-practices-for-distributed-workforces 2022-11-23T21:00:00Z FileInvite Document Collection Software: 4 Must-Have Features and Capabilities https://www.fileinvite.com/blog/document-collection-software-4-must-have-features-and-capabilities <p>In recent years, developers have brought many document collection platforms to market, addressing the needs of organizations that handle clients’ sensitive personal and financial information. With secure repositories and direct client portals, document collection software can:</p> <ul> <li>Reduces inefficient manual processes</li> <li>Ease burdens on clients to complete complex tasks</li> <li>Enhances overall data security by eliminating <a href="https://www.fileinvite.com/compare/email-vs-fileinvite"><span style="font-weight: bold;">the use of email to exchange sensitive information</span></a> and enforcing file encryption.</li> </ul> <p></p> <p>In recent years, developers have brought many document collection platforms to market, addressing the needs of organizations that handle clients’ sensitive personal and financial information. With secure repositories and direct client portals, document collection software can:</p> <ul> <li>Reduces inefficient manual processes</li> <li>Ease burdens on clients to complete complex tasks</li> <li>Enhances overall data security by eliminating <a href="https://www.fileinvite.com/compare/email-vs-fileinvite"><span style="font-weight: bold;">the use of email to exchange sensitive information</span></a> and enforcing file encryption.</li> </ul> <p></p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2Fdocument-collection-software-4-must-have-features-and-capabilities&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Data & Document Collection Mon, 21 Nov 2022 20:00:00 GMT https://www.fileinvite.com/blog/document-collection-software-4-must-have-features-and-capabilities 2022-11-21T20:00:00Z FileInvite Which Types of Financial Institutions Are Exempt from the Updated FTC Safeguards Rule? https://www.fileinvite.com/blog/which-financial-institutions-exempt-from-the-2022-ftc-safeguards-rule <p>Your customers’ personally identifiable information (PII) and personally identifiable financial information (PIFI) is enormously valuable, which is why it is under constant threat. According to <a href="https://www.privacyaffairs.com/dark-web-price-index-2022/">the website Privacy Affairs</a>, credit card account details sell for an average of $120 on the Dark Web, while a scanned U.S. driver’s license is worth $150.</p> <p>Stealing customer PII is hugely profitable for hackers, and comprises a big percentage of the <a href="https://cybersecurityventures.com/hackerpocalypse-cybercrime-report-2016/">$6 trillion lost to cybercrime annually.</a></p> <p>Your customers’ personally identifiable information (PII) and personally identifiable financial information (PIFI) is enormously valuable, which is why it is under constant threat. According to <a href="https://www.privacyaffairs.com/dark-web-price-index-2022/">the website Privacy Affairs</a>, credit card account details sell for an average of $120 on the Dark Web, while a scanned U.S. driver’s license is worth $150.</p> <p>Stealing customer PII is hugely profitable for hackers, and comprises a big percentage of the <a href="https://cybersecurityventures.com/hackerpocalypse-cybercrime-report-2016/">$6 trillion lost to cybercrime annually.</a></p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2Fwhich-financial-institutions-exempt-from-the-2022-ftc-safeguards-rule&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Banking & Finance Privacy & Security Thu, 17 Nov 2022 02:30:00 GMT https://www.fileinvite.com/blog/which-financial-institutions-exempt-from-the-2022-ftc-safeguards-rule 2022-11-17T02:30:00Z FileInvite Why Automation Is a Good Thing - Especially for Customer Experience https://www.fileinvite.com/blog/automation-can-be-a-good-thing-especially-when-it-comes-to-customer-experience <p>While the unprecedented circumstances caused by pandemic restrictions in 2020 and 2021 introduced businesses and customers alike to many new efficient digital technologies, the effect on customer experience hasn’t always been positive. The shift toward replacing direct human interaction with self-service experiences has left many customers with simultaneously heightened expectations and diminished patience.</p> <p>While the unprecedented circumstances caused by pandemic restrictions in 2020 and 2021 introduced businesses and customers alike to many new efficient digital technologies, the effect on customer experience hasn’t always been positive. The shift toward replacing direct human interaction with self-service experiences has left many customers with simultaneously heightened expectations and diminished patience.</p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2Fautomation-can-be-a-good-thing-especially-when-it-comes-to-customer-experience&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Customer Experience Mon, 14 Nov 2022 23:45:00 GMT https://www.fileinvite.com/blog/automation-can-be-a-good-thing-especially-when-it-comes-to-customer-experience 2022-11-14T23:45:00Z FileInvite How Sending Documents via Email Fails to Meet the Updated FTC Safeguards Rule https://www.fileinvite.com/blog/how-sending-documents-via-email-fails-to-meet-the-updated-ftc-safeguards-rule <p>Sending sensitive documents via email is familiar and convenient. However, convenience <a href="https://www.fileinvite.com/blog/how-to-securely-send-sensitive-documents-via-email" style="font-weight: bold;">has many downsides</a>, with the biggest being poor data security.</p> <p>If your staff still rely on emailing sensitive information and unencrypted documents, including those containing your customers’ PII and PIFI (Personally Identifiable Financial Information), then you are <a href="https://www.fileinvite.com/blog/the-evolution-of-email-and-exchanging-sensitive-info" style="font-weight: bold;">taking huge risks</a>. </p> <p>Sending sensitive documents via email is familiar and convenient. However, convenience <a href="https://www.fileinvite.com/blog/how-to-securely-send-sensitive-documents-via-email" style="font-weight: bold;">has many downsides</a>, with the biggest being poor data security.</p> <p>If your staff still rely on emailing sensitive information and unencrypted documents, including those containing your customers’ PII and PIFI (Personally Identifiable Financial Information), then you are <a href="https://www.fileinvite.com/blog/the-evolution-of-email-and-exchanging-sensitive-info" style="font-weight: bold;">taking huge risks</a>. </p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2Fhow-sending-documents-via-email-fails-to-meet-the-updated-ftc-safeguards-rule&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Privacy & Security Wed, 09 Nov 2022 20:30:00 GMT https://www.fileinvite.com/blog/how-sending-documents-via-email-fails-to-meet-the-updated-ftc-safeguards-rule 2022-11-09T20:30:00Z FileInvite PII vs. NPI: A Guide to Types of Sensitive Consumer Data https://www.fileinvite.com/blog/pii-vs.-npi-a-guide-to-types-of-sensitive-consumer-data <p>Despite being passed in 2018, California first used the state’s Consumer Data Privacy Act to enforce penalties on a violating company in 2022. In September, the personal care and beauty retailer, Sephora settled for <a href="https://www.forbes.com/sites/tomchavez/2022/10/27/on-privacy-regulators-are-awakening-the-consumerand-its-an-innovation-imperative/?sh=63e118dc56b3">$1.2 million</a> in fines with the state’s attorney general over charges that the company illegally sold customer data to third-party ad servers and failed to honor customers’ opt-out requests.</p> <p>Despite being passed in 2018, California first used the state’s Consumer Data Privacy Act to enforce penalties on a violating company in 2022. In September, the personal care and beauty retailer, Sephora settled for <a href="https://www.forbes.com/sites/tomchavez/2022/10/27/on-privacy-regulators-are-awakening-the-consumerand-its-an-innovation-imperative/?sh=63e118dc56b3">$1.2 million</a> in fines with the state’s attorney general over charges that the company illegally sold customer data to third-party ad servers and failed to honor customers’ opt-out requests.</p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2Fpii-vs.-npi-a-guide-to-types-of-sensitive-consumer-data&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Privacy & Security Data Privacy Mon, 07 Nov 2022 18:45:00 GMT https://www.fileinvite.com/blog/pii-vs.-npi-a-guide-to-types-of-sensitive-consumer-data 2022-11-07T18:45:00Z FileInvite Customer Onboarding Not as Smooth as It Should Be? FileInvite Can Help https://www.fileinvite.com/blog/5-ways-to-use-fileinvite-to-improve-your-customer-onboarding-process <p>Though few organizations invest in it, a smooth, structured customer onboarding process can increase year-over-year revenue by as much as 60%, and year-over-year customer satisfaction <a href="https://techjury.net/blog/onboarding-statistics">by 63%</a>. To capitalize on the potential value in providing new clients and customers the right kind of onboarding experience, companies need to consider the process from the client’s perspective and decide precisely what goals they wish to accomplish.</p> <p>Though few organizations invest in it, a smooth, structured customer onboarding process can increase year-over-year revenue by as much as 60%, and year-over-year customer satisfaction <a href="https://techjury.net/blog/onboarding-statistics">by 63%</a>. To capitalize on the potential value in providing new clients and customers the right kind of onboarding experience, companies need to consider the process from the client’s perspective and decide precisely what goals they wish to accomplish.</p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2F5-ways-to-use-fileinvite-to-improve-your-customer-onboarding-process&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Client & Customer Onboarding Wed, 02 Nov 2022 20:11:00 GMT https://www.fileinvite.com/blog/5-ways-to-use-fileinvite-to-improve-your-customer-onboarding-process 2022-11-02T20:11:00Z FileInvite What Is the FTC Safeguards Rule and Who Does It Impact? https://www.fileinvite.com/blog/what-is-the-ftc-safeguards-rule-and-who-does-it-impact <p>In late October 2022, the FTC released details of ongoing punitive action against online alcohol marketplace Drizly and its CEO James Cory Rellas. This followed revelations that failures in the company’s data security practices enabled a recent data breach that exposed the <a href="https://www.fileinvite.com/blog/personally-identifiable-information-policies" style="font-weight: bold;">personally identifiable information</a> (PII) of about <a href="https://www.ftc.gov/news-events/news/press-releases/2022/10/ftc-takes-action-against-drizly-its-ceo-james-cory-rellas-security-failures-exposed-data-25-million">2.5 million consumers</a>. </p> <p>In late October 2022, the FTC released details of ongoing punitive action against online alcohol marketplace Drizly and its CEO James Cory Rellas. This followed revelations that failures in the company’s data security practices enabled a recent data breach that exposed the <a href="https://www.fileinvite.com/blog/personally-identifiable-information-policies" style="font-weight: bold;">personally identifiable information</a> (PII) of about <a href="https://www.ftc.gov/news-events/news/press-releases/2022/10/ftc-takes-action-against-drizly-its-ceo-james-cory-rellas-security-failures-exposed-data-25-million">2.5 million consumers</a>. </p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2Fwhat-is-the-ftc-safeguards-rule-and-who-does-it-impact&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Banking & Finance Privacy & Security Mon, 31 Oct 2022 20:30:00 GMT https://www.fileinvite.com/blog/what-is-the-ftc-safeguards-rule-and-who-does-it-impact 2022-10-31T20:30:00Z FileInvite 4 Ways Technology Can Improve Your Onboarding Process https://www.fileinvite.com/blog/4-ways-technology-can-improve-your-onboarding-process <p>As 74% of organizations report that they have plans to maintain or implement a permanent hybrid work model with a significant portion of staff working either fully or mostly remote, <a href="https://squaretalk.com/remote-work-statistics/">companies should focus on digitizin</a>g and streamlining processes traditionally conducted through in-person meetings and the delivery of hard copy documents.</p> <p>As 74% of organizations report that they have plans to maintain or implement a permanent hybrid work model with a significant portion of staff working either fully or mostly remote, <a href="https://squaretalk.com/remote-work-statistics/">companies should focus on digitizin</a>g and streamlining processes traditionally conducted through in-person meetings and the delivery of hard copy documents.</p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2F4-ways-technology-can-improve-your-onboarding-process&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Client & Customer Onboarding Wed, 26 Oct 2022 19:30:00 GMT https://www.fileinvite.com/blog/4-ways-technology-can-improve-your-onboarding-process 2022-10-26T19:30:00Z FileInvite How to Embrace Digital Transformation & Improve Your Employee Experience https://www.fileinvite.com/blog/how-to-embrace-digital-transformation-to-improve-the-employee-experience <p>Companies that value the experience and perspective of their employees thrive. Digital transformation and leveraging the right technologies can help companies gain insight into employee experience.</p> <p>Here are four ways that you can leverage digital transformation to improve your employee experience:</p> <p>Companies that value the experience and perspective of their employees thrive. Digital transformation and leveraging the right technologies can help companies gain insight into employee experience.</p> <p>Here are four ways that you can leverage digital transformation to improve your employee experience:</p> <img src="https://track.hubspot.com/__ptq.gif?a=4741132&amp;k=14&amp;r=https%3A%2F%2Fwww.fileinvite.com%2Fblog%2Fhow-to-embrace-digital-transformation-to-improve-the-employee-experience&amp;bu=https%253A%252F%252Fwww.fileinvite.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Digital Transformation Employee Experience Mon, 24 Oct 2022 20:30:00 GMT https://www.fileinvite.com/blog/how-to-embrace-digital-transformation-to-improve-the-employee-experience 2022-10-24T20:30:00Z FileInvite