Manage A Larger Volume Of Loans
FileInvite helps you to:
- Get documents back 80% faster
- Elevate customer satisfaction
- Boost productivity and grow your firm
Navigating Profitability and Resilience: The 7(A) team needed a way to keep up with the fast pace of sales and find a scalable solution.
Streamlining Workflows for Efficiency with FileInvite: FileInvite integrated seamlessly into existing workflows, offering real-time alerts and automated follow-ups for enhanced efficiency.
7(A) Funding group helps community banks who don't have the resources or knowledge to participate in SBA loan programs. Although there was high demand for their services, their ability to grow was hindered by manual, repetitive processes and disjointed systems that prevented them from gaining an accurate view of data for decision-making.
Concerns about profit margins and business resiliency meant Tony Brevard, Principal and CEO of Capital Nucleus, 7(A) Funding's parent company, needed to find new ways to remain competitive. "We really had to find something to keep up with the pace of sales, a way to scale, other than continue to hire people that cost a tremendous amount for us to have on staff," Brevard said.
Brevard's team places a high value on their partner and customer relationships, and looked for automation to collect the documents needed for credit approval, provide a clear status of what was collected, and that could ensure the entire process was done correctly, providing a great experience for everyone involved.
FileInvite is a web based solution that automates document and data collection processes. It integrates with your existing workflow without extensive IT involvement. 7(A) Funding's custom branded portal, includes DocuSign integration, alerts and workflow that accurately reflects their business processes.
With alerts reaching their phone and even their watch, Tony's team were able to keep up to date in real time as clients provide each element of the document collection process. The automated follow-up functionality allowed Tony's team to focus on what's important, while the platform chased clients for them.
Click here to learn more about how you can grow small businesses faster with FileInvite.
83% Decrease In Time Spent Collecting Files
Team members used to spend at least two hours following up on loan application documentation. Now, staff spend 20 minutes per application.
Freeing up time to work on additional loans, projects and deals. Learn more here.
Not only does that save your team two hours of manual, repetitive work on each and every application, but it allows them to redirect their time to higher-value tasks.
Give your clients complete visibility into the document collection process, and confidence into how your collect sensitive information, improving application completion rates, and also member experience.