Please read these terms and conditions carefully, as they set out our and your legal rights and obligations in relation our FileInvite platform and services. You will be asked to agree to these terms and conditions and our refund policy before becoming a customer.
You should print a copy of these terms and conditions for future reference. We will not file a copy specifically in relation to you.
These terms and conditions are available in the English language only.
If you have any questions or complaints about our services, please contact us through the contact form on our website https://www.fileinvite.com, or by writing to File Invite Limited, PO Box 12018, Penrose, Auckland 1642, New Zealand.
1. Definitions and interpretation1.1 In the Agreement:
“Affiliate” means an entity that Controls, is Controlled by, or is under common Control with the relevant entity;
“Agreement” means the agreement between the Provider and the Customer for the provision of the Platform as a service, incorporating these terms and conditions (including the Schedules) and the Statement of Services, and any amendments to the Agreement from time to time;
“Anniversary Date” means the date of commencement of chargeable Services. Where the Charges are monthly, the Anniversary Date will be the same day of the immediately following month. Where Charges are Annual the Anniversary Date will be the same day of the immediately following year. The Anniversary Date will be deemed to be the last day of the same month for monthly Anniversary Dates between 28th and 31st where the month does not contain the applicable number of days.
“Business Day” means any week day, other than a bank or public holiday in New Zealand
“Business Hours” means between 09:00 and 17:30 New Zealand Standard Time on a Business Day;
“Charges” means the amounts payable by the Customer to the Provider under or in relation to the Agreement;
“Control” means the legal power to control (directly or indirectly) the management of an entity (and “Controlled” will be construed accordingly);
“Customer” means the person and/or entity identified as the owner of a registered account on the Platform;
“Customer Confidential Information” means
- any information disclosed (whether disclosed in writing, orally or otherwise) by the Customer to the Provider during the Term that is marked as “confidential”, described as “confidential” or should have been understood by the Provider at the time of disclosure to be confidential;
- the Customer Materials;
"Customer Materials" all works and materials:
- uploaded to, stored on, processed using or transmitted via the Platform by or on behalf of the Customer or by any person or application or automated system using the Customer's account; and
- otherwise provided by the Customer to the Provider in connection with the Agreement;
"Documentation" means the documentation made available on the Platform to the Customer specifying how the Platform should be used;
“Effective Date” means the date that the Agreement comes into force as specified in Clause 
“Force Majeure Event” means an event, or a series of related events, that is outside the reasonable control of the party affected (including failures of or problems with the internet or a part of the internet, hacker attacks, virus or other malicious software attacks or infections, power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars);
“GST” means New Zealand Goods and Services Tax and is chargeable in the context where a Customer is within New Zealand, and under the rules set out by New Zealand Inland Revenue Department.
“Intellectual Property Rights” means all intellectual property rights wherever in the world, whether registered or unregistered, including any application or right of application for such rights (and the “intellectual property rights” referred to above include copyright and related rights, database rights, confidential information, trade secrets, know-how, business names, trade names, trade marks, service marks, passing off rights, unfair competition rights, patents, petty patents, utility models, semi-conductor topography rights and rights in designs);
"Permitted Purpose" means the transmission of Content between parties in accordance with this Agreement and the Acceptable Use Policy set out in Schedule ;
“Personal Data” has the meaning given to it in the New Zealand Privacy Act 1993;
“Platform” means the software platform known as FileInvite that is owned and operated by the Provider, and that will be made available to the Customer as a service via the internet under the Agreement;
“Provider” means File Invite Limited, a company incorporated in New Zealand (registration number 4429222) having its registered office at 38H Lunn Ave, Mt Wellington, Auckland, New Zealand;
“Schedule” means a schedule attached to the Agreement;
“Services” means all the services provided or to be provided by the Provider to the Customer under the Agreement;
"Statement of Services" means the online information made available by the Provider to the Customer during the order process that specifies the identity of the Customer, and other matters relating to the Agreement;
“Term” means the term of the Agreement; and
“Upgrades” means new versions of, and updates to, the Platform, whether for the purpose of fixing an error, bug or other issue in the Platform or enhancing the functionality of the Platform.
- that statute or statutory provision as modified, consolidated and/or re-enacted from time to time; and
- any subordinate legislation made under that statute or statutory provision.
2. Agreement and Term2.1 The advertising of the Platform and the Services on the Provider's website constitutes an “invitation to treat”; and the Customer's order for the Platform and the Services constitutes a contractual offer. No contract will come into force between the Provider and the Customer unless and until the Provider accepts the Customer's order in accordance with the procedure detailed in this Clause .
2.2 In order to enter into the Agreement, the Customer must take the following steps:
- the Customer must create an account with the Provider's website by supplying an email address and password;
- once the Customer is logged in, the Customer must update their personal details, and consent to the terms of this Agreement;
- after an account has been created, the Provider will send to the Customer an initial acknowledgement (at which point the Agreement will come into force)
3. The Platform3.1 The Platform will automatically generate an account for the Customer enabling the Customer to access the Platform.
3.2 Subject to the limitations set out in Clause [3.3] and the prohibitions set out in Clause [3.4], the Provider hereby grants to the Customer a non-exclusive licence to use the Platform for the Permitted Purpose via any standard web browser in accordance with the Documentation during the Term.
3.3 The licence granted by the Provider to the Customer under Clause [3.2] is subject to the Customer complying at all times with the terms of the Acceptable Use Policy set out in Schedule , and must ensure that all users of the Platform agree to and comply with the terms of that Acceptable Use Policy; 3.4 Except to the extent mandated by applicable law or expressly permitted in the Agreement, the licence granted by the Provider to the Customer under this Clause  is subject to the following prohibitions:
- the Customer must not sub-license its right to access and use the Platform or allow any unauthorised person to access or use the Platform;
- the Customer must not frame or otherwise re-publish or re-distribute the Platform;
- the Customer must not alter or adapt or edit the Platform save as expressly permitted by the Documentation;
3.6 All Intellectual Property Rights in the Platform shall, as between the parties, be the exclusive property of the Provider.
3.7 The Customer shall ensure that no unauthorised person will or could access the Platform using the Customer's account.
3.8 The Customer must not use the Platform in any way that causes, or may cause, damage to the Platform or impairment of the availability or accessibility of the Platform, or any of the areas of, or services on, the Platform.
3.9 The Customer must not use the Platform:
- in any way that is unlawful, illegal, fraudulent or harmful; or
- in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
4. Upgrades and Maintenance4.1 During the Term the Provider may apply Upgrades to the Platform, and that such Upgrades may, result in changes the appearance and/or functionality of the Platform
4.2 The Provider may from time to time suspend access to the Platform in order to carry out scheduled maintenance or Upgrades.
4.3 The Provider will endeavour to give to the Customer advance notice of scheduled maintenance affecting access to the Platform, including details of the expected Platform downtime. The Customer acknowledges that advance notice from the Provider may not always be possible in the case of urgent maintenance.
5. Customer Materials5.1 The Customer grants to the Provider a non-exclusive licence to store, copy, transmit and otherwise use the Customer Materials for the purposes of operating the Platform, providing the Services, fulfilling its other obligations under the Agreement, and exercising its rights under the Agreement.
5.2 Subject to Clause [5.1], all Intellectual Property Rights in the Customer Materials will remain, as between the parties, the property of the Customer.
5.3 The Customer warrants and represents to the Provider that the Customer Materials, and their use by the Provider in accordance with the terms of the Agreement, will be in accordance with the Acceptable Use Policy set out in Schedule  and will not:
- breach any laws, statutes, regulations or legally-binding codes;
- infringe any person's Intellectual Property Rights or other legal rights; or
- give rise to any cause of action against the Provider or the Customer or any third party, in each case in any jurisdiction and under any applicable law.
- delete or amend the relevant Customer Materials; and/or
- suspend any or all of the Services and/or the Customer’s access to the Platform while it investigates the matter.
6. Charges6.1 The Charges in respect of access to and use of the Platform shall be made up of two elements, a fixed Charge and a variable Charge.
6.2 The fixed Charge will be determined by the selected membership tier as outlined on the pricing page of Provider's website at https://www.fileinvite.com/pricing plus GST (if any) per month, which shall be invoiced by the Provider on the Anniversary Date.
6.3 The variable Charges will be determined by the Customer’s selection of optional additional Services as outlined on the pricing page of Provider's website at https://www.fileinvite.com/pricing. The variable Charges will be plus GST (if any) and invoiced by the Provider on the earlier of,
- the time of selection and order by the Customer; or
- when the available Customer balance falls below the Customer’s selected top-up threshold
6.5 All Charges stated in or in relation to the Agreement are stated exclusive of GST, unless the context requires otherwise. GST will be payable by the Customer to the Provider in addition to the principal amounts.
6.6 The Provider may suspend access to the Platform and the provision of the Services if any amounts due to be paid by the Customer to the Provider under the Agreement are overdue.
7. Helpdesk7.1 The Provider will make available, during Business Hours, an email helpdesk facility for the purposes of:
- assisting the Customer with the proper use of the Platform; and/or
- determining the causes of errors and fixing errors in the Platform.
8. Warranties8.1 The Customer warrants to the Provider that it has the legal right and authority to enter into and perform its obligations under the Agreement.
8.2 The Customer acknowledges that:
- complex software is never wholly free from defects, errors and bugs, and the Provider gives no warranty or representation that the Platform will be wholly free from such defects, errors and bugs;
- the Provider does not warrant or represent that the Platform will be compatible with any application, program or software not specifically identified as compatible in the Statement of Services; and
- the Provider will not and does not purport to provide any legal, taxation or accountancy advice under the Agreement or in relation to the Platform and the Provider does not warrant or represent that the Platform will not give rise to any civil or criminal legal liability on the part of the Customer or any other person.
9. Indemnities9.1 The Customer will indemnify and will keep indemnified the Provider against all liabilities, damages, losses, costs and expenses (including legal expenses and amounts paid in settlement of any disputes) suffered or incurred by the Provider and arising as a result of any breach by the Customer of Clause [5.3].
10. Limitations and exclusions of liability10.1 Nothing in the Agreement will:
- limit or exclude the liability of a party for death or personal injury resulting from negligence;
- limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party;
- limit any liability of a party in any way that is not permitted under applicable law; or
- exclude any liability of a party that may not be excluded under applicable law.
- are subject to Clause [10.1];
- govern all liabilities arising under the Agreement or in relation to the subject matter of the Agreement, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty; and
10.4 The Provider will not be liable for any loss of business, contracts or commercial opportunities.
10.5 The Provider will not be liable for any loss of or damage to goodwill or reputation.
10.6 The Provider will not be liable in respect of any loss or corruption of any data, database or software.
10.7 The Provider will not be liable in respect of any special, indirect or consequential loss or damage.
10.8 The Provider will not be liable for any losses arising out of a Force Majeure Event.
10.9 The Provider's liability in relation to any event or series of related events will not exceed the lessor of:
- USD$500; and
- the total amount paid and payable by the Customer to the Provider under the Agreement during the 12 month period immediately preceding the event or events giving rise to the claim.
11. Data protection11.1 The Customer warrants that it has the legal right to disclose all Personal Data that it does in fact disclose to the Provider under or in connection with the Agreement.
11.2 The Provider warrants that it has in place applicable security measures against unauthorised processing of Personal Data and against loss or corruption of Personal Data processed by the Provider on behalf of the Customer.
12. Confidentiality12.1 The Provider will:
- protect the Customer Confidential Information against unauthorised disclosure by using the same degree of care as it takes to preserve and safeguard its own confidential information of a similar nature, being at least a reasonable degree of care; and
- without prejudice to the generality of Clause [12.1(b)], deploy and maintain security systems and technologies in relation to the Customer Confidential Information held on the Platform.
12.3 The obligations set out in this Clause  shall not apply to:
- Customer Confidential Information that is publicly known (other than through a breach of an obligation of confidence);
- Customer Confidential Information that is in possession of the Provider prior to disclosure by the Customer;
- Customer Confidential Information that is received by the Provider from an independent third party who has a right to disclose the relevant Confidential Information; or
- Customer Confidential Information that is required to be disclosed by law, or by a governmental authority, stock exchange or regulatory body.
13. Termination13.1 The Provider may terminate the Agreement immediately by giving written notice to the Customer if the Customer:
- commits any material breach of any term of the Agreement,
- persistently breaches the terms of the Agreement (irrespective of whether such breaches collectively constitute a material breach).
14. Effects of termination14.1 Upon termination of the Agreement, all the provisions of the Agreement will cease to have effect, save that the following provisions of the Agreement will survive and continue to have effect (in accordance with their terms or otherwise indefinitely): Clauses [1, 9, 10, 12, 14 and 17].
14.2 Termination of the Agreement will not affect either party's accrued liabilities and rights as at the date of termination.
15. Notices15.1 Any notice given under the Agreement must be in writing (whether or not described as “written notice” in the Agreement) and must be sent by post, or sent by email, (or as notified by one party to the other in accordance with this Clause).
16. Force Majeure Event16.1 Where a Force Majeure Event gives rise to a failure or delay in either party performing its obligations under the Agreement (other than obligations to make payment), those obligations will be suspended for the duration of the Force Majeure Event.
16.2 A party who becomes aware of a Force Majeure Event which gives rise to, or which is likely to give rise to, any failure or delay in performing its obligations under the Agreement, will:
- forthwith notify the other; and
- will inform the other of the period for which it is estimated that such failure or delay will continue.
17. General17.1 No breach of any provision of the Agreement will be waived except with the express written consent of the party not in breach.
17.2 If a Clause of the Agreement is determined by any court or other competent authority to be unlawful and/or unenforceable, the other Clauses of the Agreement will continue in effect. If any unlawful and/or unenforceable Clause would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the Clause will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant Clause will be deemed to be deleted).
17.3 The Agreement may not be varied except by a written document signed by or on behalf of each of the parties.
17.4 The Provider may freely assign any or all of its contractual rights and/or obligations under the Agreement to any Affiliate of the assigning party or any successor to all or a substantial part of the business of the assigning party from time to time
17.5 The Agreement is made for the benefit of the parties, and is not intended to benefit any third party or be enforceable by any third party. The rights of the parties to terminate, rescind, or agree any amendment, waiver, variation or settlement under or relating to the Agreement are not subject to the consent of any third party.
17.6 Subject to Clause [10.1]:
- the Agreement and the Acceptable Use Policy set out in Schedule  herein constitute the entire agreement between the parties in relation to the subject matter of the Agreement, and supersede all previous agreements, arrangements and understandings between the parties in respect of that subject matter; and
- neither party will have any remedy in respect of any misrepresentation (whether written or oral) made to it upon which it relied in entering into the Agreement.
Acceptable Use Policy
(1) This Policy
This Acceptable Use Policy (the “Policy”) sets out the rules governing the use of our web services available via https://app.fileinvite.com (the “Service”) and any content that you may submit to the Service (“Content”).
By using the Service, you agree to the rules set out in this Policy.
(2) General restrictions
You must not use the Service in any way that causes, or may cause, damage to the Service or impairment of the availability or accessibility of the Service, or any of the areas of, or services on, the Service.
You must not use the Service:
- in any way that is unlawful, illegal, fraudulent or harmful; or
- in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to publish, and distribute your Content on and in relation to the Service.
(4) Unlawful and illegal material
You must not use the Service to store, host, transmit or send Content that is illegal or unlawful, or that will or may infringe a third party's legal rights, or that could give rise to legal action whether against you or us or a third party (in each case in any jurisdiction and under any applicable law).
Content (and its use on the Service) must not:
- be libellous or maliciously false;
- be obscene or indecent;
- infringe any copyright, moral rights, database rights, trade mark rights, design rights, rights in passing off, or other intellectual property rights;
- infringe any rights of confidence, rights of privacy, or rights under data protection legislation;
- constitute negligent advice or contain any negligent statement;
- constitute an incitement to commit a crime;
- be in contempt of any court, or in breach of any court order;
- be in breach of racial or religious hatred or discrimination legislation;
- be blasphemous;
- be in breach of official secrets legislation; or
- be in breach of any contractual obligation owed to any person.
You must not submit any Content that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
(5) Data mining
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the Service.
(6) Harmful software
You must not use the Service to promote or distribute any viruses, Trojans, worms, root kits, spyware, adware or any other harmful software, programs, routines, applications or technologies.
You must not use the Service to promote or distribute any software, programs, routines, applications or technologies that will or may negatively affect the performance of a computer or introduce significant security risks to a computer.
(7) Marketing and spam
Content must not constitute spam.
You must not use the Service to transmit or send unsolicited commercial communications.
You must not use the Service to market, distribute or post chain letters, ponzi schemes, pyramid schemes, matrix programs, "get rich quick" schemes or similar schemes, programs or materials.
You must not use the Service for any purpose related to gambling, gaming, betting, lotteries, sweepstakes, prize competitions or any gambling-related activity.
You must not link to any website or web page containing material that would, were it posted on the Service, breach the preceding terms of this Policy.
(10) Breaches of this Policy
We reserve the right to edit or remove any Content in our sole discretion for any reason, without notice or explanation.
Without prejudice to this general right and our other legal rights, if you breach this Policy in any way, or if we reasonably suspect that you have breached this Policy in any way, we may:
- delete or edit any of your Content;
- send you one or more formal warnings;
- temporarily suspend your access to a part or all of the Service; and/or
- permanently prohibit you from using a part or all of the Service.
(11) Banned users
Where we suspend or prohibit your access to the Service or a part of the Service, you must not take any action to circumvent such suspension or prohibition (including without limitation using a different account).
Notwithstanding the provisions of this Policy, we do not actively monitor Content.
(13) Report abuse
If you become aware of any material on the Service that contravenes this Policy, you must notify us by email.