Instances of cybercrime appear to have jumped by as much as 300 percent since the beginning of the coronavirus pandemic, according to the US FBI.
The inability to protect and store customer information can leave organisations in hot water. The vulnerability starts with email.
Cyber hygiene is a term used in reference to the steps taken to ensure cybersecurity. Much like the global pandemic, hygiene is an important part of keeping safe. Personal information is constantly shared through email and at risk of being stolen.
Email is one of the least secure methods of electronically sharing information. 91% of cyber attacks and data breaches start with phishing emails. Even with these statistics organisations are still using email to ask customers for extensive personal information including, name, address, phone numbers, next of kin (and their address), income, current job, and more.
Personal information is frequently shared over email with very little regard for cyber security. People frequently share personal information via email, often by sending completed application forms. These forms are often sent to banks, mortgage brokers, finance companies, prospective employers and many others. With cyber attacks becoming more sophisticated and aggressive organisations must recognise the tools available to safely exchange and store information.
Online security is undoubtedly one of the most important factors when it comes to a business storing important customer information. Yet customer data is still being put at risk by being exchanged through email.
The very first email was sent in 1971 and although the computers have become a lot slimmer not much has changed in terms of email and email security. Organisations have a responsibility to protect and store customer information. Laws demand that data must be stored within appropriately protected databases.
Organisations that are using email as a tool to collect and store sensitive information are putting their customers at risk.
Recent technological developments have allowed central document collecting platforms to completely eliminate the risks associated with email security. FileInvite are leaders in this regard and keep up to date with the latest global security standards.
The platform provides a secure way to share information and comply with customer privacy and data storage obligations. The cloud-based platform allows consumers and financial services to securely share personal financial documents. Documents pass through a single platform that records a full audit log of all files, chat and messages for each client.
Small businesses are most at risk of data breaches but every business has a lot to lose in terms of customers, reputation and finance.
Fortunately FileInvite is perfect for any size business with an intuitive client portal that prioritises security and cloud-based storage.