FileInvite recently conducted a survey of business leaders and found that great customer onboarding experiences share 4 common characteristics. Learn...
Learn what a customer onboarding process is and how to measure the efficacy of your organization's customer onboarding experience.
As more financial institutions look at the “perpetual KYC” concept, they must also understand what the 'know your customer (KYC)' process truly means.
FileInvite, a document collection software, was recognized for its rapid growth in the US at the AmCham – DHL Express Success & Innovation Awards...
Learn how to enable different security features in Gmail to satisfy FTC compliance standards when sending sensitive information via email.
While remote arrangements track well with increased productivity, they introduce information security risks that organizations still struggle to...
While organizational needs will vary by use case, there are four non-negotiable features any reputable document collection software must offer.
Handle customer PII? An FTC-mandated info security program may be in your firm’s future. Here’s a breakdown of which firms must comply and who is...
New automation technologies can be used to create expanded opportunities for personalized connections that actually improve the customer experience.
The FTC's updated Safeguard Rule's requirements around encryption, authentication, and customer data disposal expose email’s security shortcomings.
Businesses that collect and handle personally identifiable information and other sensitive data must understand their obligations ahead of upcoming...
FileInvite’s secure document collection software will enhance your customer onboarding process, creating smooth, efficient workflows in a matter of...