The latest from FileInvite

3 min read

Behind the Scenes: Why Back Office Automation Improves Credit Union Member Satisfaction

FileInvite: Jul 1, 2025 3:49:26 PM

AI Blog Series - Part 2. See part 1 here. Slow file processing, missing documents, and manual tracking don’t just frustrate staff—they create delays members typically notice and factor into their choice of where to do business. By streamlining back-office operations with automation, credit unions can eliminate friction at its source. The result is faster service, fewer errors, and a stronger foundation for long-term member satisfaction.

Banking

3 min read

From Friction to Flow: How Credit Unions Use AI to Accelerate Lending Without Sacrificing Member Relationships

FileInvite: Jun 26, 2025 6:48:03 AM

AI Blog Series - Part 1. Manual workflows—especially during document collection and verification—slow down approvals, frustrate members, and burden staff. However, adopting AI-powered automation doesn’t have to mean sacrificing the human touch. When implemented strategically, automation can streamline time-consuming tasks and empower staff to focus on building relationships and guiding members through key financial decisions.

Commercial Lending

FileInvite Launches Connected Workflows to Streamline Lending Document Collection

1 min read

FileInvite Launches Connected Workflows for Lending Document Collection

FileInvite: Apr 10, 2025 8:45:00 AM

DENVER, CO – April 10, 2025 – FileInvite, a leader in secure document collection software for the lending industry, today announced the launch of Connected Workflow integrations, enabling seamless embedding of its platform into existing customer relationship management (CRM) systems. The new functionality allows financial institutions such as credit unions or banks to initiate document requests, send messages, and manage workflows directly from Salesforce, Hubspot, and other CRM platforms,...

Product Update

4 min read

How Credit Unions Can Leverage Backend Data for Strategic Insights

FileInvite: Jan 16, 2025 2:51:39 PM

Credit unions capture unimaginably large volumes of data in the course of day-to-day operations. Much of this data — called backend data — streams into databases without any prior processing or use.

Banking

5 min read

Banking Platform Providers: A Comprehensive Research Guide

FileInvite: Dec 11, 2024 5:48:54 PM

In today’s digital-first world, financial institutions must adopt modern banking platforms to remain competitive and satisfy rapidly evolving customer expectations. With this in mind, around 92% of financial institutions report planning to integrate fintech applications into their services.

Banking

4 min read

5 Ways Your Credit Union Can Improve Operational Efficiency

FileInvite: Nov 21, 2024 2:24:39 PM

In today’s fluctuating economic landscape, credit unions face significant pressures to manage rising costs while continuing to deliver the personalized service their members expect.

Banking

4 min read

How Automation is Transforming the Commercial Lending Process

FileInvite: Nov 7, 2024 1:56:03 PM

The commercial lending industry is evolving rapidly with process automation becoming increasingly important for banks to stay competitive in a crowded market.

Commercial Lending

4 min read

5 Ways to Improve Your Bank's Efficiency Ratio

FileInvite: Oct 31, 2024 11:47:52 AM

The efficiency ratio is a critical banking metric that shows how much it costs to generate $1 in revenue. A lower ratio means greater operational efficiency.

Banking

4 min read

Why Secure File Sharing Matters for Financial Institutions

FileInvite: Oct 25, 2024 2:02:57 PM

Currently, 70% of financial firms rely on four or more systems to track and secure communications with third parties.

Commercial Lending

4 min read

5 Ways Credit Unions Can Attract Millennial Members

FileInvite: Oct 3, 2024 11:55:24 AM

Millennials have now surpassed baby boomers as the largest generational segment in the U.S. population. Compared to their predecessors, this tech-savvy generation of 72.7 million expects seamless, digital-first experiences in their daily lives.

Banking

4 min read

5 Ways to Get Loan Documents Back Faster

FileInvite: Sep 12, 2024 2:51:19 PM

In financial services, efficient document collection is key to keeping customers happy and operations smooth. However, collecting business loan documents often turns into a time-consuming hassle.

Commercial Lending

Top 5 Loan Management Software Solutions for Credit Unions

4 min read

5 Ways to Boost Member Engagement for Credit Unions

FileInvite: Jul 18, 2024 2:05:34 PM

Traditionally, credit unions have attracted and retained banking customers through member-focused service strategies. These strategies frequently offer better interest rates and lower fees than larger, corporate financial institutions.

Banking

4 min read

Enhancing Customer Experience with AI: A Guide for Lenders

FileInvite: Jul 11, 2024 3:09:44 PM

Generative AI is revolutionizing industries worldwide, and the financial services sector is no exception.

Commercial Lending

4 min read

Top Tips for Enhancing Operational Efficiency in Private Lending

FileInvite: Jun 26, 2024 2:18:56 PM

As the private lending industry evolves, achieving greater operational efficiency is crucial for competitiveness and profitability.

Commercial Lending

4 min read

Stay Ahead: 3 Ways to Use AI and Automation in Private Lending

FileInvite: Jun 20, 2024 2:01:44 PM

Technology has significantly transformed lending processes in the financial services, offering unprecedented efficiency and accuracy.

Commercial Lending

4 min read

How to Optimize Your Loan Origination Process

FileInvite: Jun 6, 2024 1:53:15 PM

Optimizing the loan origination process can increase your loan volume and reduce costs associated with human error.

Commercial Lending

AI Throughout the Commercial Loan Process: High Risk or High Reward?

4 min read

AI in Commercial Lending: High Risk or High Reward?

FileInvite: May 30, 2024 1:40:30 PM

The arrival of artificial intelligence (AI) tools is rapidly changing commercial lending.

Commercial Lending

4 min read

Automating Your Commercial Origination Process: How You Can Reduce Costs While Enhancing Customer Experience

FileInvite: May 23, 2024 1:21:44 PM

The commercial loan origination process is your first opportunity to establish a relationship with your customer.

Commercial Lending

4 min read

Is Your Borrower Portal Truly Borrower-Friendly?

FileInvite: May 9, 2024 1:59:44 PM

A generation ago, borrowers obtained commercial loans by walking into the lobby of a financial institution, meeting with a loan officer, and kicking off a weeks-long process of filling out applications, submitting documents, playing phone tag, and waiting.

Commercial Lending

5 min read

What Type of Commercial Lending Software Can Make the Biggest Impact on Your Organization?

FileInvite: Apr 30, 2024 3:04:11 PM

As lenders look for ways to increase their efficiency and hone their competitive edge in 2024, commercial lending software helps lenders accomplish more with less.

Commercial Lending

5 min read

Commercial Loan Automation: How to Set Borrowers and Employees Up for Success

FileInvite: Apr 22, 2024 1:07:17 PM

Today’s lenders face unprecedented challenges: high-interest rates, increased demand after a slow 2023, persistent liquidity challenges, and rapidly changing consumer expectations. Commercial lending hit a peak of $2.8 billion in January 2023, falling just short of the all-time high of $3 billion in May 2020. Since hitting that milestone, commercial loan volume has gradually tapered off in 2023 and the early parts of 2024.

Commercial Lending

4 min read

Top Trends in Commercial Lending: A Look at the Future

FileInvite: Feb 22, 2024 1:40:31 PM

Commercial lending is a fundamental part of the financial services sector, fueling business growth and economic development. The field is currently experiencing significant transformation, driven both by technology and changing market dynamics.

Commercial Lending

Boosting Efficiency: The Power of SBA Loan Software for Lenders

5 min read

Boost Efficiency: The Power of SBA Loan Software for Lenders

FileInvite: Feb 15, 2024 5:34:19 PM

SBA loan software is an important tool for modern banking and financial services. These platforms streamline the lending process for Small Business Administration (SBA) loans, with support for various SBA loan products such as 7(a) loans, microloans, and express loans. Most kinds of SBA loan software are adaptable to different loan types and can update swiftly in response to changes in SBA loan programs.

SBA Lending

5 min read

The 10 Most Common Reasons for SBA Guaranty Denials

FileInvite: Feb 8, 2024 11:33:29 AM

The Small Business Administration (SBA) lending program is an important resource for your financial institution because of its ability to distribute capital to small businesses and community members at favorable terms. In the 2023 fiscal year alone, the SBA delivered $52 billion in capital to businesses in the United States.

SBA Lending

6 min read

SBA Form 1919: Everything You Need to Know to Keep Borrower Information Safe

FileInvite: Feb 7, 2024 2:39:09 PM

In 2023 alone, the Small Business Administration (SBA) approved over 57,000 loans totaling over $27 billion for small businesses. For small businesses, 7(a) loans can be a lifeline through uncertain economic times, and SBA Form 1919 is the gateway to 7(a) loans.

SBA Lending

5 min read

SBA 504 Loan Application: Everything You Need to Know

FileInvite: Feb 1, 2024 12:19:17 PM

The Small Business Administration (SBA) assists small business owners throughout the development process. One of the most valuable services the SBA provides is financing for business expansion and asset procurement.

SBA Lending

5 min read

The SBA's Decision on Delinquent PPP Loans: What You Need to Know

FileInvite: Jan 30, 2024 12:02:33 PM

During the COVID-19 pandemic, the Small Business Administration (SBA) issued a total of 11.5 million loans to businesses through the Paycheck Protection Program, or PPP. The stated purpose of these loans was to allow employers to continue meeting their payroll expenses, but many businesses courted controversy by laying off staff and using the funds to buy cars, boats, and mansions instead.

SBA Lending

5 min read

6 Tools that Improve Loan Officer Efficiency

FileInvite: Dec 21, 2023 12:25:41 PM

Loan officers play a critical function in financial services, acting as a conduit between lending institutions and potential borrowers. Their primary role includes evaluating, authorizing, or recommending approval of loan applications for individuals and businesses.

Commercial Lending

6 min read

The Ultimate Guide to Brokering Successful SBA Transactions

FileInvite: Dec 15, 2023 1:28:12 PM

In financial services, brokers in Small Business Administration (SBA) transactions help thousands of small businesses obtain the funds they need to survive and thrive. SBA loans provide a vital source of financing for small business owners across the United States, enabling them to start, grow, and sustain their operations. In the fiscal year 2023, over 57,362 SBA 7(a) loans were approved — with an average loan size of $479,685 — amounting to a total of $27.5 billion.

SBA Lending

6 min read

The Importance of Know Your Customer (KYC) Requirements in Commercial Lending

FileInvite: Nov 22, 2023 2:13:12 PM

Following steep declines in 2020 and 2021, commercial lending is back on the rise, with total lending volume in the U.S. having recouped two-thirds of losses incurred after May 2020. Commercial lending encompasses various loan products designed to meet the needs of businesses. Among these, government guarantee lending programs like the Small Business Administration (SBA) and United States Department of Agriculture (USDA) loans stand out for their unique requirements and benefits. An important...

Commercial Lending

3 min read

3 Steps You Must Take If You're Still Collecting Personally Identifiable Information (PII) Over Email

FileInvite: Jul 28, 2023 11:10:51 AM

Data breaches involving clients’ personally identifiable information (PII) are on the rise for the third consecutive year. According to the IBM report - Cost of a Data Breach Report 2023, the average cost of a data breach in 2023 was USD 4.45 million. That's a 15% increase compared to the previous three years. Among breach vectors, email remains particularly problematic, with 3/4 of companies have experienced an increase in email-based threats.

Commercial Lending

3 min read

4 Ways to Accelerate Your Document Collection Process

FileInvite: Feb 23, 2023 7:45:00 AM

In industries subject to information security regulations, such as finance, healthcare and education, transferring sensitive documents and personally identifiable information (PII) between clients and organizations is often both a time-sensitive and a time-consuming process.

Commercial Lending

FileInvite CEO James Sampson accepts the

2 min read

FileInvite Wins 2022 “High Growth Exporter of the Year to the USA” Award

FileInvite: Dec 14, 2022 9:45:00 AM

DENVER, Colo.— Last month at the AmCham – DHL Express Success & Innovation Awards Gala in Auckland, New Zealand, FileInvite won the 2022 “High Growth Exporter of the Year to the USA” award.

Press

Blog Image - sending emails is not compliant

4 min read

How Sending Documents via Email Fails to Meet the Updated FTC Safeguards Rule

FileInvite: Nov 10, 2022 9:30:00 AM

Sending sensitive documents via email is familiar and convenient. However, convenience has many downsides, with the biggest being poor data security. If your staff still rely on emailing sensitive information and unencrypted documents, including those containing your customers’ PII and PIFI (Personally Identifiable Financial Information), then you are taking huge risks.

Commercial Lending

3 min read

3 Tools to Streamline Your Commercial Lending Process

FileInvite: Jul 28, 2022 9:15:00 AM

Digital transformation can be defined as the process of digitizing business operations through various technologies to maximize efficiency and manage information securely. Combined with automation technologies, digital transformation reduces time spent in rote processes and enables professionals across a number of industries to spend more time applying their skills and engaging with customers.

Commercial Lending

4 min read

10 Most Common Types of Personally Identifiable Financial Information

FileInvite: Jul 26, 2022 11:15:00 AM

In 2021, IBM’s annual Cost of a Data Breach report evaluated that the average financial loss associated with a data breach rose from $3.86 million in 2020 to $4.24 million in 2021, marking the single highest year-over increase in the 17-year history of the report. With personally identifiable information being the target in 67% of criminal attempts to breach data, this trend has captured even the attention of Congress.

Commercial Lending

Blog Image - Policies for PII: Identifying and Safeguarding Sensitive Data

3 min read

Personally Identifiable Information (PII) Policies: Identifying and Safeguarding Sensitive Data

FileInvite: Jul 21, 2022 9:15:00 AM

In the last two years, the global shift to remote work has precipitated major changes in the methods and targets of cybercrime. As workloads moved to the cloud, remote access points and vulnerabilities proliferated, inviting cybercriminals to focus on remote workers and technologies. Following recent FBI warnings concerning digital identity verification, the surge in attacks targeting remote workers and their personally identifiable information (PII) – now accounting for 67% of all cybercrime –...

Commercial Lending

3 min read

How to Remove the Friction Points in Your SBA Loan Approval Process

FileInvite: Jul 14, 2022 2:45:00 PM

SBA loans are a type of small business loan partially guaranteed by the federal government – the Small Business Administration – that mitigate the financial risk of commercial lenders to encourage broader lending to small businesses in need of assistance. The SBA is not a lender. Rather the SBA partially backs small business loan applications within a network of approved lenders.

SBA Lending

3 min read

3 of the Most Informative KPIs for Commercial Lenders

FileInvite: Jul 12, 2022 2:00:00 PM

Success in the commercial lending industry depends on a constant cycle of data-driven evaluations to ensure that your organization originates profitable loans. Tracking key performance indicators (KPIs) specific to commercial loan processing indicates the surest path to informed decision-making. To limit the influence of risky, gut-based decision-making, lending institutions should stress the value of KPIs for maintaining a data-backed understanding of the overall profitability of their loan...

Commercial Lending

4 min read

The 4 Key Features a Bank's Document Collection Platform Must Have

FileInvite: Jun 23, 2022 12:14:12 PM

In nearly every industry, the pace of digital operations has accelerated during the last two years. Despite their traditionally risk-averse and innovation-resistant posture, even lending institutions have felt the pressure to give clients more of the online, self-service, and mobile options they’ve come to expect in customer experiences. Adapting to evolving customer preferences for technologies such as client portals while maintaining secure document collection practices has become a timely...

Commercial Lending

4 min read

What is SOC 2 Type 2 Compliance?

FileInvite: Jun 17, 2022 8:48:55 AM

Data breaches are on the rise. Incident reports jumped by 68% in 2021, marking the highest single-year increase on record. The trend in data breaches tracks a generalized surge of 300% in cybercrime since the start of the Covid-19 pandemic in 2020.

Commercial Lending

2 min read

FileInvite Establishes US Headquarters in Colorado to Support Rapid Growth

FileInvite: Jun 2, 2021 8:00:00 AM

DENVER – June 2, 2021 FileInvite, a document and data collection platform provider, founded in New Zealand, announced today it has selected Colorado as the location for its U.S. headquarters and will begin hiring to support its rapid growth in the North American market.

Press

FileInvite Blog