How do you receive large files from clients? Here's our 5 step guide to receive large files. Using FileInvite can really help streamline the process.
If you’re like me and have struggled to receive large files from clients then having software for document collection like FileInvite could be the solution you're after.
Our platform really comes into its own with the collection of multiple large files, when you need to describe to your client exactly what you're after and get all your documents back in a timely fashion.
But beyond having the right platform, here are our 5 steps to streamline the process of receiving large files from clients.
To avoid going back and forth over email, setting a clear definition of the files you’re after is key. Provide them with clear specifications such as:
It also pays to cover off some context around what you’re hoping to do with the file. If you are going to use their logo on an online banner the file you require will be very different to the resolution you may required to print an outdoor billboard
If the file is very large, ask your client to ensure that they are not on a mobile data connection when they try to send the message. This will ensure the connection is stable. Remind them that a device connected by cable will also tend to have a stronger connection. If they are connecting over WiFi they may be battling for bandwidth, competing with a number of other devices.
As well as having a strong internet connection, ask your clients to ensure they close applications that may be using the internet. Except for the browser they are using to upload the document of course.
Of course on that browser, ask them to close all other tabs. Often programs can be updating in the background or other tabs can be competing for that bandwidth.
Lastly, to combat email overload, and to ensure your reminder messages are received, FileInvite requests also incorporate SMS or text message reminders as due dates arrive. This a lot more effective than just a standard email message, especially when your inbox is full.
Sending a text reminder to your client could be a great way to remind them to send you that file.
FileInvite can help you receive large files from clients by:
To learn more and request a demo, visit FileInvite today.
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